Unlock & Activate
How to buy, unlock and activate Dolphin software following a free trial
If your computer is running a free trial version of Dolphin software, and you have decided to purchase the full product, you need to switch from the trial version to the full version by unlocking and activating it.
You can do this by completing the following steps:
Step 1: Run a free trial of Dolphin software
Step 2: Unlock your Dolphin software licence
Buy a full software license at any time during your free trial.
- Online at the Dolphin website
- Buy directly from the Dolphin Sales Team in the UK
- Outside the UK, buy from a trusted Dolphin Dealer in your country
When you purchase and download the full product, you immediately receive a 25-digit unlock code. Type this into the product when prompted to unlock your fully-licenced version of the software.
This process also creates your unique serial number.
Please note: If you buy the fully-licenced product on DVD, it's posted to you. There is no unlock code as it automatically unlocks during set up.
Step 3: Activate your Dolphin software licence
Choose the ‘activate over the internet’ option, when prompted by the product.
Activate by phone (manual activation)
If you don’t have an internet connection to activate your product online, choose ‘manual activation’ when prompted by the product.
To ensure you get the full product experience during the trial, each free trial is fully-functional.
Support is available from the Dolphin Technical Support Team throughout.
Notes on Unlocking and Activating
You must activate your Dolphin software licence within 30 days of unlocking the fully-licenced version.
As you have a limited number of activations, you should only activate your licence on the devices you wish to use the product on. This might include your home computer and your office computer.
The number of activations permitted by your software licence are:
- GuideConnect: 2 activations
- SuperNova: 3 activations
- ScreenReader: 3 activations
Your product will stop working after 30 days, if it is not activated.