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The GuideConnect release for May 2024 is now available for customers in the UK, US, Australia, Canada, New Zealand, Denmark and Sweden, with additional language releases to follow. 



New in GuideConnect May 2024

Upgrade Agreement logo

Introducing the GuideConnect Upgrade Agreement

This May, we are introducing the new GuideConnect Upgrade Agreement. This replaces the GuideConnect Premium Plan.

An Upgrade Agreement is included for the first twelve months with any new purchase of GuideConnect software.
It provides you with unlimited releases to GuideConnect for those twelve months.

You can also purchase additional Upgrade Agreements to ensure you're covered for longer. These can be purchased for up to five years.
Call the Dolphin Sales Team on  019050 754 577 to buy today and visit the Upgrade Agreement page to find out more.

Calendar Icon

Improvements to Calendars

Requests for additional options for calendar events have been met with a host of new calendar reminders which include repeat events at intervals to suit you. 

You also now have the option to customise repeat appointments in your GuideConnect calendar to meet your own needs.  Handy for regular get-togethers with friends, appointments and ticking off the regular jobs on your to-do list!



Additional fixes and improvements

The release this May also includes bug fixes and improvements to video calling, emails, letters and documents, the bookshelf, dictation and PDF printing.


How to update to GuideConnect May 2024

Updating to the latest version of GuideConnect is easy. If you have an active Upgrade Agreements (formerly Premium Plan) the new release  will automatically download while you are using GuideConnect, it will then install the next time you open GuideConnect. 

Please note - This release will be rolled out to customers in stages over the next few weeks. If you don’t notice any changes straight away, please be assured that it’s on its way this month.

Keep your Upgrade Agreement up to date 

You can check whether your Upgrade Agreement is up to date using the menu options in GuideConnect. To do this: 

  1. Open GuideConnect.
  2. Select ‘Tools’.
  3. Select ‘About’.
  4. Select ‘Check my Upgrade Agreement’. 

GuideConnect will tell you whether your Upgrade Agreement is active or is due to be renewed.

Keeping your Upgrade Agreement active means you will benefit from:

  • The latest releases of GuideConnect, with new features and improvements
  • Support for the latest feature releases in Windows

To buy or renew your Upgrade Agreement 

  • If you live in the UK, contact the Dolphin team on 01905 754577 and select option 1.
  • If you live outside the UK, please contact the company you purchased GuideConnect from.

Explore GuideConnect

GuideConnect is user-friendly tech for people with sight loss. Find out how you can use GuideConnect to send emails, make video calls, browse the web, read print, listen to audiobooks, radio stations and more.

Free 30-day Trial

Try GuideConnect free for 30 days and discover how easy it is to stay independent, connected and entertained. The trial of GuideConnect includes product support to help answer any queries you have.

Dolphin Blog

Looking for help and advice on assistive technology? Explore the Dolphin Blog to discover how assistive technology is helping people with sight loss around the world to succeed in education, at work and at home.

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